RegisterFly

Posted by joshb

The saying goes that admitting a problem is the first step to recovery. Well I have a problem. It is one of those quiet little habits that nobody talks about. Serpent-like in its craftiness it lurks in the corners. The typical things aren't a problem being a non-smoking drug-free type those vices don't tempt. No, this is the voyeuristic joy of watching soap opera-like lawsuits meander through the legal process.

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Posted by joshb

The Internet Corporation for Assigned Names and Numbers (ICANN) announced Friday that it is terminating RegisterFly's accreditation as a domain name registrar.  I've written previously about problemswithRegisterFly.According to ICANN's site "between now and 31 March RegisterFly is required to unlock and provide all necessary Authinfo codes to allow domain name transfers to occur. Any and all registrants wishing to transfer away from
RegisterFly during this period should be allowed to do so efficiently and expeditiously. "

A recent lawsuit between the two shareholders of RegisterFly brought many questions to the fore about the company's financial situation. One is left with the impression that the IRS will have a lot of work to do sorting this thing out. That being said a judge recently awarded control of the company to Kevin Medina who was recently ousted as an employee by the board. In ICANN's March 8th update on the RegisterFly situation the company said "ICANN has demanded that RegisterFly immediately act to provide authorization codes and has also demanded a meeting with RegisterFly (and other relevant parties that are assisting ICANN) to resolve RegisterFly's reported failures."

I'm a little leery of recommending domain name registrars these days but will say I've had great success for the last couple of years with GoDaddy. Bob Parsons, Go Daddy's CEO, offers that they will help the RegisterFly refugees. To take advantage of the offier RegisterFly customers should visit https://www.godaddy.com/gdshop/transfers/registerfly.asp.

ICANN says that at a meeting next week it will be discussing "the reform of the Accreditation policy and process." The proverbial cow has left the barn and ICANN is looking to close the door. While the move will be too little too late for those caught in the RegisterFly trap. One hopes that most of the RegisterFly victims will be made whole and that ICANN will make a provision for more closely examining companies' applications for accreditation. In RegisterFly's case the problems were evident long before the company earned ICANN accreditation.

Posted by joshb

I've written previously about a few of the reasons everyone on earth should avoid RegisterFly. One of the questions that comes up from time to time is how to get the Authorization Code needed to transfer your domain away from them. The secret in my case was that you had to turn off "Private" registration and then the authorization code shows up in their Whois system. It may not be a great option for some but it's better than loosing domains.

RegisterFly Free!!!!

30 Dec 2005
Posted by joshb

Well, not quite. But with the move of this domain tonight I'm now much closer to being free from the headaches of RegisterFly. Now off to write down those elusive new year's resolutions.

Posted by joshb

Having waited a few months longer than the required 90-days for keeping a domain with a new registrar it is time to be done with RegisterFly. If you've read this site for a while you may recall problems I've had with Register Fly. On the other hand Go Daddy has been a pretty good service. They lack a couple of features, like DNS wildcards, but are pretty good otherwise and I can live with the limitations.

Of course no Register Fly transaction would be complete without hang-ups. They don't want to provide the authorization code necessary for moving .org and .info domains. At no point have they said "no" but they don't respond at all. The picture in this post shows the lack of response from the supposed 24/7 live chat support. To top everything off of course there is one domain where the authorization email won't go through. And of course it is a domain I use and have owned for more than a decade. I'll be quite happy to be rid of the terrible eNom reseller. All of this does make one wonder that an ICANN accredited registrar is willing to continue to allow a reseller to besmirch their name.

Posted by joshb

Wow! This is a huge mistake in the making. It all started a few months back when a colleague was looking to register a domain name. Another colleague suggested RegisterFly.com. All went well and both colleagues were happy.

Earlier this week I finally got around to getting out from under Network Solutions. I'm tired of paying premium prices for terrible service. So having collected several domains I'd left with another terrible registrar (EnameCo), I set out to transfer the domains to RegisterFly.

The first problems came when one domain wouldn't transfer in the RegisterFly system. It claimed it was locked but whois said otherwise. An email to support, a retry and it worked. Oddly no response came from support but what the heck it worked so I wasn't too concerned. Then a few days ago the first domain transfer went OK. I got the email, logged in to RegisterFly and setup the DNS. All looked good. Even if there were problems, there is the convincing "24/7 Phone Support" icon in the top right of the screen.

The death spiral

Today everything went bad. Network Solutions emailed that four domains, including AddingUnderstanding.com had been transfered. No notice from RegisterFly. They still show the transfers as pending. So now there's no DNS, no email, nothing.

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